Diverse Experts

Privacy Policy

This privacy policy explains how personal data is collected and used when you use our websites. It also explains how
we process any data that you supply to us on this website, for instance to request a quote or to use our online
services. Diverse Experts Ltd is the Data Controller for any personal data that you supply to us as part of the services
you are contracted to receive from us. As our client, you are our data subject.

Our address is:

Diverse Experts Ltd, Hamill House 112-116 Chorley New Road Bolton BL1 4DH Telephone 01204 450945
Email : rizwana@diverse-experts.com

The company has a Data Protection Officer, Rizwana Safi, who can be contacted at the above address. What personal data we collect?

The personal data collected depends on how you use our website. You can browse the site, you can fill in forms on the
website to request information or quotes from us, download documents from us, or you can subscribe to our emails,
and other activities. The company’s website collects personal data to provide these services.
We collect information about you when you instruct us to provide advice; visit our website; subscribe to our
newsletters or to receive our publications; apply for employment with us; and engage in business dealings with us.

 

What we do with your personal data?

When you visit our website, a record of your visit is made. This data includes your device’s IP address. That data is
used completely anonymously, in order to determine the number of people who visit our website and the most
frequently used sections of the site. This enables us to continually update and refine the site. If you use any forms on
the website to send an email to us, a record will also be made of your email address and your telephone number. The
following table sets out how we handle your personal data and our legal basis for doing so under GDPR and the Data
Protection Act 2018.

What we do?

Our legal basis under GDPR
Use the personal data that you provide on our web forms and questionnaires
Article 6(1)(b) – when you provide us with your personal data, for instance to obtain a quote for our services, this is a
necessary step to take at the request of the data subject prior to entering into a contract
Provide our core services of employment law advice, employment documentation and general legal services
Article 6(1)(b) – this is necessary for the performance of a contract with you, our data subject
Contact you regarding the services we provide
Article 6(1)(f) – we need to contact you for our legitimate interests so that we can gather more information for the
provision of our services, or to deliver those services most effectively
Retain your data under our data retention policy after your contract has expired
Article 6(1)(f) – we need to retain your personal data for only as long as necessary under the law to protect our
legitimate interests

Where you require us to make Reasonable Adjustments to enable you to attend a meeting or interview, we may
require further information from you.
Article 9(2)(a) of GDPR (explicit consent).
If this includes information about your physical or mental health, such information (being sensitive personal data,
Special Category data), will only be used by us, with your explicit consent, to assess your eligibility for Reasonable
Adjustments. We will not share or disclose it to others.
You can withdraw your consent as anytime by contacting us. Please note that we may not be able to process your
request for Reasonable Adjustments if you do this.
The following sets out the categories of personal data that we obtain:
Personal Data
Name, postal address, email address, website, identification number, location data, online identifier – these are classed
as personal data
This data is provided by you on our web forms and questionnaires, either to obtain a quote from us, subscribe to one
of our newsletters, request a service from us or as part of the provision of your existing contractual services.
This data may be provided if you apply for a job opportunity in the company
We may collect, hold, use and disclose the information collected to compile statistical data and to; maintain our
database; develop/improve our website; respond to any email enquiries; notify you of any upcoming marketing,
training or other events that you have opted in to; provide you with publications; manage quality control; manage
systems administration; attend to compliance issues; provide you or your organisation with advice and determine
suitability for employment.
We will not use or disclose your personal information for any other purpose which is not related (or in the case of
sensitive information, directly related) to the above purposes without your consent unless otherwise authorised,
required or permitted under the laws of England and Wales. The company does not sell your data to third parties.
If you no longer wish to receive information about our services, please send an email to our Data Protection and
Compliance Officer advising that you do not wish to receive further information.

Will we disclose your data?

Personal data will only be disclosed on a confidential basis to external service providers so that they can provide
services such as financial or administrative services in connection with the operation of our business; and to any
person (where necessary) in connection with their services, such as law enforcement, regulatory authorities, partners
or advisors;

The handling of these operations is governed by a data processing contract between us and our external service
provider, ensuring a commitment to the principals of the GDPR and the Data Protection Act 2018.

The company keeps most data for 7 years, which covers the 6 years by law in which we have to keep certain
information for a minimum of 6 years plus the current year. Personal data that is no longer necessary will be deleted.
Your Rights

You have the following rights in relation to personal data held on you by the company:

The right to be informed about how personal data is used – (this notice)
The right to access a copy of personal data that the company holds about you
The right to rectification of any errors in personal data held by the company
The right to erasure of any personal data The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making including profiling
If you wish to learn more about these rights and how they operate, please look at the ICO’s website https://ico.org.uk/
for-the-public/.
The company does not operate any automated decision making systems

You have a right to request a copy of the personal data that we hold about you. If you would like a copy of some or all
of your personal data please write to our Data Protection and Compliance Officer at the company’s address. Proof of
your identity will be required for security purposes.
If you are unhappy with the response that you receive from us when you exercise your GDPR rights or Data Protection
Act 2018 rights, you have the right to lodge a complaint to the ICO. More guidance about raising a complaint with us is
available on the ICO’s website https://ico.org.uk/for- the-public/raising-concerns/ and for raising a complaint with the
ICO, more information is available on https://ico.org.uk/concerns/.

Cookies

Our website may from time to time use Google Analytics, a web analytics service provided by Google, Inc. Google
Analytics sets a cookie in order to evaluate your use of this website and compile reports for us on activity on the
website. Google stores the information collected by the cookie on servers in the United States and the transfer of the
data to servers in the USA is governed by the EU-US Privacy Shield framework. Google may also transfer this
information to third parties where required to do so by law, or where such third parties process the information on
Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website,
you consent to the processing of data about you by Google in the manner and for the purposes set out above. More
information about Google’s compliance with GDPR can be obtained from their website https://privacy.google.com/
businesses/ compliance.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour
information. This information is used to track visitor use of the website and to compile statistical reports on website
activity. For further information visit www.aboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your
browser. However, in a few cases some of our website features may not function as a result. Other websites
Our website may contain links to other sites. This privacy policy only applies to this website so when you link to other
websites you should read their own privacy policy.

How to contact us

Please review the website regularly as this statement may change from time to time. If you have any questions about
our privacy policy or information we hold about you please contact: Data Protection and Compliance Officer.